Overview

Location: Access Oldham

Hours: 37.5 hours per week

Salary: £7,625 per annum


The Council’s Access Oldham information centre is a vibrant environment being the first point of call for Oldham’s citizens relating to a wide range of services including Council Tax, Payments, Waste Collection, Highways, School Admissions and Housing Benefit and many more.

Key Responsibilities

  • Be able to maintain accurate computerised information systems by inputting, updating and extracting data.
  • Provide support with photocopying, printing, scanning and faxing.
  • To be able to update customers on the progress of their enquiries or service requests.
  • To assist the team in achieving customer service standards and targets.
  • To assist in developing new methods of working to improve the service to customers.

Key Requirements

  • To succeed in this role you will need as a minimum:
  • Attention to detail, working accurately and consistently striving for excellence
  • Ability to work on own initiative and adaptable to various duties/tasks
  • Excellent written and verbal communication skills
  • A positive, professional and polite attitude

How to Apply: Click the ‘Apply for Job’ button and follow the instructions.